Are Flat and Round Printing Functions Covered by the Warranty After Installation?

After installation, warranty protection generally applies to equipment defects caused by the product's own quality. However, the available documents do not expressly list flat printing and round printing as separate warranty-covered functions. Installation acceptance, equipment commissioning, and process verification are part of the documented quality procedure, so the required printing capabilities should be confirmed before final approval.

Warranty Scope and Installation Verification

The current service information identifies a one-year equipment warranty for faults resulting from the equipment's own quality after delivery. At the same time, the product record refers to a two-year guarantee for the main product. Because these statements appear in different records, the buyer should request written clarification on which period applies to the specific machine and configuration.

Flat printing and round printing depend on the selected equipment configuration, tooling, workpiece shape, and process settings. Since neither function is named separately in the available warranty terms, the purchaser should document the required functions in the order confirmation and installation acceptance report. The record should include the sample product, substrate or material, printing method, operating parameters, and final commissioning result.

What the Documented Service Process Includes

• Installation acceptance and commissioning before the machine enters regular production.
• Remote technical assistance for equipment debugging and process parameter adjustment.
• One-to-one operator instruction and training.
• Original factory replacement parts as part of the documented service approach.
• A stated response within 30 minutes after a repair request and a solution target within 24 hours.

These services can help resolve issues that arise during setup or production. Nevertheless, technical support and commissioning assistance should not automatically be interpreted as a separate warranty for flat or round printing unless the function is clearly included in the signed technical specification.

Recommended Acceptance Checklist

1. Confirm the machine configuration

Specify whether the supplied system must perform flat printing, round printing, or both. Where applicable, identify fixtures, rotating devices, screens, plates, ink systems, and automation modules included in the quotation.

2. Test representative workpieces

Use the actual or agreed sample material during commissioning. The acceptance record should show the workpiece shape, dimensions, surface condition, ink type, curing method, printing speed, and other key parameters.

3. Record the final result

Document print registration, adhesion, coverage, appearance, repeatability, and production speed. If the equipment must switch between flat and round products, test both operating modes before acceptance.

4. Obtain written confirmation

Ask the supplier to confirm which defects, functions, accessories, and service periods are covered. This creates a clearer reference if troubleshooting or a warranty claim is required later.

Ink and Application Information

Low-temperature silicone ink is described as suitable for transfer printing and screen printing on silicone components. Typical applications include buttons, wristbands, necklaces, pads, and other silicone parts. The listed product characteristics include a net weight of 1 kg per unit, a sealed shelf life of six months, black, white, and other color options, customized viscosity, and a recommended working temperature below 25 degrees Celsius.

The ink is described as non-hazardous and is cured by baking at 90 degrees Celsius for approximately 30 to 60 minutes. Final performance still depends on the substrate, printing process, curing conditions, and production parameters selected for the application.

Quality Controls and Technical Support

Shichuangli's documented inspection framework covers raw material inspection, in-process production checks, finished-product performance testing, installation acceptance, commissioning, chemical safety testing, physical and mechanical performance testing, and structural safety and appearance inspection. These stages provide a basis for confirming whether the delivered equipment performs according to the agreed technical requirements.

For post-installation support, the service model provides rapid response, remote troubleshooting, and one-to-one guidance for equipment adjustment and process optimization. These services may assist with either flat or round printing applications, but the available source does not state that the two functions are independently warranted.

The company also records Utility Model Patent 202521984351.0 for a hot stamping machine and Utility Model Patent 202521231087.3 for a fully automatic bronzing machine. One documented cooperation project involved a Saudi Arabian distributor supplying high-end hotel products. The project used screen printing, heat transfer printing, and hot stamping to customize logos on different materials.

Coverage and Specification Comparison

Frequently Asked Questions

Does installation acceptance include commissioning?

Yes. Installation acceptance and commissioning are included in the documented quality inspection and delivery process.

Are flat and round printing automatically covered after installation?

Not explicitly. The available warranty wording covers equipment-quality faults but does not separately name flat printing or round printing. These functions should be listed in the technical agreement and verified with production samples during acceptance.

What should be recorded during commissioning?

Record the machine configuration, workpiece shape, sample material, printing method, ink type, operating parameters, test results, and any limitations identified during the acceptance test.

What are the main specifications of the silicone ink?

The listed specifications include 1 kg net weight per piece, a six-month sealed shelf life, black, white, and colorful options, customized viscosity, a working temperature below 25 degrees Celsius, and non-hazardous classification.

Conclusion and Practical Recommendation

The documented warranty approach covers equipment faults caused by the product's own quality and includes installation acceptance, commissioning, remote guidance, operator training, and factory replacement parts. However, the available terms do not independently guarantee flat printing or round printing by name. To avoid uncertainty, buyers should specify both functions in the order and acceptance documents, test the required workpieces, and obtain written confirmation of the applicable warranty period and technical scope.

The complete printing application service ecosystem states a minimum order quantity of one unit, delivery within 48 hours for standard equipment, and a monthly capacity of 300 units. For technical clarification or after-sales support, contact support@shichuanglimachine.com.

About Us

Dongguan Shichuangli Zhihui Technology Co., Ltd. develops, manufactures, and sells screen printing machines, pad printing machines, hot stamping machines, non-standard automated equipment, printing plates, inks, and related materials. Established in 2008, the company operates a factory training base covering more than 1,600 square meters and combines technical training with its printing-equipment business. Its product range includes transfer printing machines, screen printing machines, hot stamping machines, tapping machines, non-standard automation, and printing auxiliary materials. The company records certifications and intellectual property documents including IECEx PTB 05.0006X and Utility Model Patent 202521984351.0, and has served customers in multiple industries.