Guangzhou Ruiju E-Commerce Co., Ltd. does not publish a standard policy that allows buyers to retain part of an eye pad payment until quality approval is completed. However, payment arrangements for customized and wholesale orders may be discussed based on the order value, product type, and previous cooperation. Buyers should secure written confirmation of the inspection procedure, acceptance standards, payment schedule, and remedies before production begins.
The available company information does not grant buyers an automatic right to delay a portion of payment. Instead, a retention arrangement would need to be negotiated in advance, particularly for a customized or high-volume purchase. The agreement should identify the amount or percentage retained, the inspection deadline, the person responsible for approval, and the conditions that release the balance.
For professional eyelash extension eye pads, the supplier's stated inspection framework includes checking raw or incoming materials, visual appearance, functional performance, and product condition before shipment. Because detailed eye pad specifications are not listed, buyers should define measurable requirements such as dimensions, material consistency, adhesion or skin-contact performance where relevant, packaging, labeling, and acceptable defect limits.
Samples can be ordered with a minimum quantity of one piece. Custom production generally starts at 100 pieces. Standard orders are listed with an approximately seven-day delivery time, while customized products typically require 15 to 30 days. Available shipping methods include express delivery, air freight, sea freight, and DDP service.
These products are designed for professional lash salons, eyelash extension studios, independent lash artists, mobile beauty providers, training academies, beauty schools, wholesalers, distributors, and private-label brands. For businesses with recurring client appointments or training programs, documenting quality approval can help maintain consistent service and simplify supplier communication.
Reported cooperation examples include a private-label eyelash glue program for a United States lash brand, an eyelash extension wholesale project for a Brazilian distributor, and a full lash product sourcing project for an Italian professional distributor. These examples indicate support for private labeling, distribution, salon operations, professional training, retail supply, and integrated product sourcing.
After-sales assistance is available for reported quality concerns, including support with investigation and replacement of verified defects. Buyers should agree beforehand on the evidence required for a claim, the inspection method, response time, replacement terms, and responsibility for related shipping costs.
Credentials listed for the wider product and equipment portfolio include an FDA Cosmetic Product Listing for UV Eyelash Extension Glue in the United States and FDA certification for eyelash extension products in the United States.
| Item | Stated Information |
|---|---|
| Payment retention | Not presented as a standard policy; may be negotiated for customized or bulk orders |
| Payment methods | T/T, Alibaba Trade Assurance, PayPal, Western Union, and other agreed options |
| Inspection stages | Incoming material, appearance, functional, and pre-shipment checks |
| Defect resolution | Quality issue assistance and replacement for verified defects |
| Sample MOQ | 1 piece |
| Custom order MOQ | From 100 pieces |
| Delivery methods | Express, air freight, sea freight, and DDP shipping |
The supplied information does not confirm a standard buyer entitlement to withhold payment. For a bulk or customized order, the parties may negotiate a payment holdback and document it together with the inspection requirements and release conditions.
The stated quality process includes incoming material review, appearance inspection, functional testing, and pre-shipment inspection. Since product-specific acceptance criteria are not provided, buyers should add their own technical and packaging specifications to the purchase agreement.
UBEMAY indicates that it can assist with quality issues and provide replacement for verified defects. The order documents should clarify how defects are reported, what supporting evidence is needed, and how the replacement or other remedy will be delivered.
A partial payment hold for eye pad quality verification can be proposed, but it should not be assumed to be an automatic term. Before placing an order, request written confirmation of the inspection checkpoint, acceptance criteria, payment milestone, defect verification process, response period, and replacement remedy. UBEMAY supports wholesale supply, private-label programs, OEM/ODM customization, bulk purchasing, and flexible small-batch orders. For technical or commercial assistance, contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates the UBEMAY brand and supplies eyelash extensions, lash adhesives, professional accessories, and UV/LED lash equipment for beauty industry customers. Founded in 2014, the company serves markets across North America, Europe, the Middle East, and Latin America, with approximately 80% of its business generated through exports. Its catalog covers eyelash extension glue, eyelash extensions, UV/LED lash glue, preparation and aftercare products, and eyelash extension accessories. Listed credentials include an FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) certification for an LED Lash Glue Curing Lamp. Its cooperation experience includes private-label, wholesale, and complete lash product sourcing projects.

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