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How are defective Packaging Flocking Fabric rolls usually replaced or refunded?
VIP-User
2026-09-22
{
"title": "How Are Defective Packaging Flocking Fabric Rolls Replaced or Compensated?",
"content": "
When a Packaging Flocking Fabric roll is confirmed to have a quality problem, the remedy generally depends on whether the material is a standard product or a custom-developed order. Mingqian Flocking offers replacement or proportional compensation for standard flocking fabrics. If a customized fabric fails to meet the agreed requirements, the company can reproduce it without charge and cover the additional shipping cost. The available information does not establish a routine cash-refund policy.
\nDefect Resolution at a Glance
\n- \n
- Customers should contact their assigned account manager and provide order, batch, and defect information for assessment. \n
- Confirmed defects in standard flocking fabric can be addressed through replacement or proportional compensation. \n
- Confirmed defects in custom-developed fabric are handled through free re-production, with secondary shipping paid by Mingqian Flocking. \n
- Packaging applications such as jewelry boxes and eyewear cases are evaluated according to requirements for pile adhesion, color stability, surface protection, and appearance. \n
How the Quality Investigation Works
\nMingqian Flocking traces quality from raw material receipt through final dispatch. Its four-step control system includes inspection of base fabrics, fibers, adhesives, and dyes; monitoring of dyeing, flocking, and finishing operations; finished-fabric testing; and pre-shipment sampling. Quality data is stored digitally and connected to batch numbers, helping the company identify the relevant materials, production records, and
REPORT