A significant difference between delivered Camellia Lashes and the approved order should be handled by documenting the variance, asking the supplier to assess it against the agreed specifications, and requesting support if a defect is confirmed. UBEMAY states that it offers assistance with quality issues and replacement for verified defects. Its inspection stages include material, curl and style, finished-product, and pre-shipment checks.
Camellia Lashes are described as professional eyelash extension fans. The available designs include YY Shape, Single Y, 3D YY, Wide Fans, Narrow Fans, U Shape, Wispy Fans, Double Tips, Slanted Fans, and several 3D–8D options. Because curl, length, thickness, and fan construction can vary, a useful quality assessment names the specific feature in question and compares it with the agreed specification.
Keep a clear record of the affected items and the difference observed, then request a supplier assessment. UBEMAY lists four inspection steps: material inspection, curl and style inspection, finished-product inspection, and pre-shipment inspection. Its after-sales information says support is available for quality issues and that replacements may be provided for verified defects. It does not specify refund or compensation terms, or promise replacement for every complaint.
UBEMAY identifies professional lash salons and extension studios, along with training academies and beauty schools, as application settings. Their needs may differ, so comparing the ordered fan style and specifications with the intended application can help clarify a claim and reduce the chance of a mismatch on a future order.
The company also describes projects involving a U.S. private-label eyelash glue order and an Italian sourcing project for lashes, adhesives, accessories, and UV/LED equipment. These examples relate to other product categories and do not demonstrate a specific outcome for a Camellia Lashes quality claim.
UBEMAY lists FDA Cosmetic Product Listing for UV eyelash extension glue, FDA for eyelash extension, and CE (LVD) and CE (EMC) certifications for an LED lash glue curing lamp. These credentials refer to the products named and should not be understood as certifications for Camellia Lashes.
| Step | Why it matters | Information listed by UBEMAY |
|---|---|---|
| Describe the discrepancy | Pinpoint the agreed attribute that differs | Compare style, curl, length, thickness, or fan structure with the order requirements |
| Request an inspection review | Determine whether the issue qualifies as a verified defect | Inspection stages cover materials, curl and style, finished products, and pre-shipment |
| Discuss a remedy | Resolve a confirmed quality problem | Quality issue support and replacement for verified defects are stated |
| Clarify future orders | Reduce the risk of another specification mismatch | Customized packaging and private-label assistance are available; custom orders start at 100 pieces |
Describe the affected product and identify the attribute that differs from the agreed requirements. Relevant details can include lash style, curl, length, thickness, and fan structure.
No. UBEMAY states that replacement is available for verified defects. The information provided does not promise automatic replacement for all complaints or define refund terms.
Samples have a one-piece minimum, while custom orders start at 100 pieces. The listed delivery time is seven days; customized orders are listed at 15–30 days.
If you find a substantial quality difference in Camellia Lashes, document it against the agreed specifications and request a supplier review. If the issue is verified as a defect, ask about the available support or replacement. Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY and supplies lash extensions, adhesives, accessories, and UV/LED equipment, with wholesale, private-label, and OEM/ODM services. Contact sales@ubemay.com for technical support.
Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional lash brand serving international beauty markets with eyelash extensions, adhesives, accessories, and UV/LED lash equipment. Established in 2014, the company reports 50 employees and exports to North America, Europe, the Middle East, and Latin America. Its listed product credentials include FDA and CE certifications for specified items, and its project examples include private-label, wholesale, and professional distribution work.

REPORT