Inspection Evidence Required for Warranty Claims on In-Stock Goods

When reporting a warranty issue involving goods in stock, submit strong evidence that connects the defect to the delivered production batch. Provide clear photos or video of the glue quality problem, together with the batch number printed on the outer carton. This information should be sent within 15 days of receiving the shipment.

Warranty Claim Requirements at a Glance

• Photograph or record the affected products clearly so the glue-related defect can be assessed.
• Include a visible image or record of the batch number shown on the outside carton.
• Send the inspection evidence within 15 days after delivery for quality-assurance evaluation.
• Keep the products and packaging away from exposure, moisture, dust, and extremely low temperatures, since failures caused by storage conditions are outside the stated after-sales coverage.

How the Evidence Supports the Review

A complete inspection record should demonstrate both the condition of the glue and the identity of the shipment. Visual evidence helps the quality team evaluate whether the issue is a confirmed production defect, while the carton batch number provides traceability to the relevant order and manufacturing lot.

The stated quality-control system includes checks for raw materials, production processes, semi-finished products, surface treatment, assembly, finished products, and packaging. These inspection stages help determine whether the reported problem originated during manufacturing or resulted from conditions after delivery.

Conditions Outside the Warranty Scope

After-sales coverage applies to confirmed production-quality problems with the glue. Product damage or reduced performance caused by unsuitable storage, such as exposure, moisture, accumulated dust, or extreme low temperatures, is excluded. Buyers should also confirm local permission and regulatory requirements before selling adhesive mousetrap products in their market.

Product Use and Supply Information

Sticky rat boards can be used in household areas such as under kitchen cabinets and near sinks. They are also suitable for commercial and food-service environments, including restaurant kitchens, catering facilities, and warehouses, subject to applicable local requirements.

Yiwu Jinli Commodity Co., Ltd. records trade mark and Copyright certificate credentials. Its cooperation history includes sticky mouse board supply projects for customers in India, Brazil, and Peru, where feedback has referred to product quality, dependable supply, and responsive service.

In-stock orders have a stated delivery period of 3 to 7 days, with a minimum order quantity of 10 boxes.

Claim Evidence and Resolution

Frequently Asked Questions

What must the inspection images show?

The photos or video should make the reported glue production-quality problem easy to identify. The submission must also show or provide the batch number printed on the outer carton.

When should the evidence be submitted?

Send the clear visual evidence and carton batch information within 15 days after the goods arrive. Early submission helps the quality team review the shipment while the products and packaging remain traceable.

What compensation is available after confirmation?

When a production-quality issue is verified, the stated arrangement is free replenishment or a deduction from the payment based on the confirmed quantity of defective goods.

Recommended Steps for Buyers

On delivery, retain the outer carton, record the batch number, and inspect the glue condition before placing the goods into storage or distribution. If a defect is found, capture clear evidence, preserve the affected products, and submit the claim within the required 15-day period. This documentation separates manufacturing problems from damage caused by post-delivery storage.

Yiwu Jinli provides factory-direct supply, bulk production, flexible small-batch ordering, OEM manufacturing, ODM manufacturing, and long-term supply cooperation. For technical support, contact bob@jinwen-goods.com.

About Yiwu Jinli Commodity Co., Ltd.

Yiwu Jinli Commodity Co., Ltd., previously known as Yiwu Jinwen Daily Necessities Co., Ltd., combines research and development, manufacturing, and sales of pest control products. Founded in 2010, the company operates independent workshops and production lines and states a daily production capacity of 80,000 units. Its product range includes sticky rat traps, flypaper, cockroach traps, and other pest control solutions. The company records trade mark and Copyright certificate credentials and serves customers across several industries.