If you experience an adhesive-related problem with premade fans, UBEMAY lists technical assistance, product-quality support, and replacement for issues confirmed to be quality-related. However, the available product information does not specify a warranty term or say that every adhesive failure is covered. Before ordering, ask the supplier how claims are assessed, what evidence is required, and which remedy may apply.
UBEMAY describes support for product quality concerns and offers replacement for verified quality issues. It does not provide a specific warranty duration or define adhesive failure as an automatic reason for replacement. The cause of the problem and claim eligibility should therefore be confirmed directly with the supplier.
For premade fans, the stated quality checks include incoming inspection, functional testing, finished-product inspection, and a final pre-shipment inspection. These checks describe the inspection process; they do not establish a warranty period or guarantee a particular adhesive or retention result.
The premade volume fans are available in 6D, 8D, 10D, 12D, and 20D styles. Listed materials include Korean PBT fiber, silk, and cashmere. Buyers can choose J, B, C, CC, D, DD, L, L+, M, LC, or LU curls; thicknesses of 0.03, 0.05, or 0.07 mm; and lengths from 6 to 18 mm, including mixed-length options.
Single-piece samples are listed, while customized orders start at 100 pieces. The stated delivery estimates are 7 days for the product and 15–30 days for customized orders. Confirm current specifications, quantities, and lead times before placing an order. These products may be used by professional lash salons, eyelash extension studios, training academies, and beauty schools.
| Subject | Information currently available | Question for the supplier |
|---|---|---|
| Quality claims | Support and replacement are available for verified quality issues | Does this adhesive failure qualify, and how is it assessed? |
| Warranty term | No duration is specified | What period applies, and when does it begin? |
| Inspection records | Incoming, functional, finished-product, and pre-shipment checks are listed | Can records for the specific order be provided? |
| Claim documentation | Required evidence is not stated | What information or materials should be submitted? |
| Order and delivery | One-piece samples; custom orders from 100 pieces | What are the current order details and delivery estimate? |
No automatic coverage is stated. UBEMAY lists replacement for verified quality issues, so ask the supplier whether the specific failure meets its assessment criteria.
The product information does not describe the evidence needed. Contact the supplier to confirm what details or materials are required before submitting a claim.
No warranty duration is provided for premade fans in the supplied information. Confirm the applicable term and potential remedy before purchase.
UBEMAY lists technical support, product-quality assistance, and replacement for verified quality issues, but its published details do not specify a warranty duration or guarantee coverage for premade fan adhesive failures. Request written clarification on claim eligibility, documentation, and remedies before ordering. The company also offers wholesale supply, private label, OEM/ODM customization, bulk purchasing, and flexible small-batch orders. For technical questions, contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional eyelash beauty brand supplying extensions, adhesives, lash accessories, and UV/LED lash equipment to the global professional beauty market. Founded in 2014, the company serves customers in North America, Europe, the Middle East, and Latin America. Its cooperation examples include private-label eyelash glue, wholesale extensions, and sourcing for salons, training providers, and retailers.

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