Warranty Exclusions to Review Before Ordering Eyelash Extension Fans

Before approving an order for professional eyelash extension fans, review every warranty exclusion and after-sales condition in writing. UBEMAY indicates that quality-related issues are supported and that verified defects may be eligible for replacement. However, the available product information does not define a complete warranty policy, fixed coverage period, or full list of exclusions. These details should be confirmed before payment.

Key Warranty Checks Before Signing

• Ask for written definitions of manufacturing defects, verified defects, shipping damage, missing products, incorrect products, and the required claims procedure.
• Confirm whether customized fans, private-label packaging, labels, logos, and combined product orders receive the same support as standard items.
• Identify whether the purchase is for a sample, standard wholesale order, or customized production, since each may involve different lead times and approval requirements.
• Match the inspection and after-sales terms to the intended business use, including lash salons, training academies, independent artists, wholesalers, distributors, and private-label brands.

What the Product Specification Means for Warranty Review

The listed product is Professional Eyelash Extension Fans, available in YY Shape, Single Y, 3D YY, Wide Fans, Narrow Fans, U Shape, Wispy Fans, Double Tips, Slanted Fans, and 3D–8D styles. Multiple curls, lengths, thicknesses, and fan structures are also available. The signed order should record the exact approved configuration. Otherwise, it may be difficult to determine whether a difference is a defect or simply an unapproved variation.

UBEMAY describes quality checks covering materials, curl and style, finished products, and pre-shipment inspection. Before ordering, request information about the reference sample, inspection records, acceptance standards, and the method used to verify a defect. The available data mentions quality support and replacement for verified defects, but does not specify the warranty term, claim deadline, proof requirements, replacement scope, or reimbursement of related costs.

Customization and Private-Label Exclusions

Customized and private-label packaging is available, with custom orders starting at 100 pieces. Customized orders are stated to require approximately 15–30 days, compared with a stated 7-day delivery period for standard products. The order should explain how mistakes involving artwork, labels, logos, packaging, approved product specifications, and customer-supplied files will be handled.

Clarify whether these issues qualify as product defects, customization rework, or separate order discrepancies. Also confirm who bears the cost of correction, whether approval of artwork limits later claims, and whether a customized order can be canceled after production begins.

Shipping, Quantity, and Inspection Conditions

The business information states that assistance is available for damaged, missing, or incorrect items. It does not define the reporting period, delivery inspection requirements, photographic evidence, carrier responsibility, or available remedy. These terms should be written into the purchase documents and linked to the selected shipping method.

Samples have a minimum order quantity of one piece, while custom orders start at 100 pieces. Ask whether approval of a sample controls later bulk-order claims and which features must match, including curl, length, thickness, fan shape, material, tray labeling, and packaging.

Quality Control and Certification Context

UBEMAY lists material inspection, production-process inspection, finished-product inspection, packaging inspection, and final pre-shipment inspection within its quality-control process. Its listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue, FDA for eyelash extension products, CE (LVD) for LED Lash Glue Curing Lamp, and CE (EMC) for LED Lash Glue Curing Lamp.

These certifications and inspection activities may provide useful background, but they should not be interpreted as a complete warranty for Professional Eyelash Extension Fans. The contract should remain the controlling document for product acceptance, exclusions, claims, and remedies.

Frequently Asked Questions

Is a fixed warranty period provided?

No. The available information refers to quality support and replacement for verified defects, but it does not state a warranty duration, claim deadline, or complete exclusion list. Request these terms in the quotation, sales contract, or order confirmation.

Do customized products automatically receive standard warranty coverage?

This is not confirmed. Since private-label products and customized packaging involve additional specifications, the order should separately define responsibility for approved designs, labels, packaging, product requirements, rework, and customization-related errors.

How should shipping damage or missing items be reported?

Confirm the reporting deadline, required photographs or inspection records, carrier obligations, replacement or refund process, and whether the shipment must be checked upon delivery. Support is mentioned for damaged, missing, and incorrect items, but the detailed procedure is not provided.

Final Recommendations

Before signing, attach the approved product specification and document the defect standard, inspection method, evidence requirements, reporting deadlines, verified-defect replacement process, customization responsibilities, shipping-issue procedure, and available remedies. UBEMAY supports OEM/ODM customization, wholesale supply, private-label services, bulk purchasing, and flexible small-batch orders, including a stated MOQ of one piece for company-level orders and product samples. For technical details or order support, contact sales@ubemay.com.

About UBEMAY

Guangzhou Ruiju E-Commerce Co., Ltd. operates the UBEMAY brand, supplying eyelash extensions, eyelash adhesives, lash accessories, and UV/LED lash equipment for professional beauty businesses. Founded in 2014, the company offers eyelash extension fans, eyelash extension glue, UV/LED lash glue, preparation and aftercare products, and professional lash accessories. Its primary markets include North America, Europe, the Middle East, and Latin America. The company lists FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) certification for LED Lash Glue Curing Lamp among its credentials and has worked with clients across several industries.