If the color or finish of your Camellia Lashes does not match the agreed requirements, stop using the affected trays until the difference has been reviewed. Inspect the lashes under consistent lighting, compare them with the approved sample or written order specifications, and record the issue with clear photographs. Include the order number, product details, packaging, and the number of affected trays when contacting the supplier.
Start by describing exactly what has changed. The concern may involve the lash color, the surface appearance, or both. Note whether the difference can be seen across one tray or multiple trays, and whether the appearance is uniform within the affected stock. This information helps separate a possible batch variation from a mismatch against the approved order.
The available product information does not list Camellia Lashes as a specific product line or define its available colors, finishes, or acceptance tolerances. As a result, the exact standard cannot be confirmed from the supplied data alone. The most reliable reference is the written product specification, approved sample, purchase order, or other documentation agreed with the supplier.
Before altering the product, relabeling the packaging, or approving a corrective action, send the supplier a complete comparison of the received goods and the agreed reference. UBEMAY states that its quality-control process includes incoming material checks, production inspections, finished-product checks, packaging inspection, and a final inspection before shipment. The company also describes after-sales support for product quality concerns and for items that are damaged, missing, or incorrect.
UBEMAY works with professional lash salons and eyelash extension studios, as well as wholesalers, distributors, beauty retailers, and private-label brands. Its listed cooperation examples include private-label eyelash glue for a US lash brand, wholesale eyelash extension supply for a Brazilian distributor, and wider lash-product sourcing for a professional distributor in Italy. These examples describe general lash-product services and do not establish a separate Camellia Lashes color or finish policy.
UBEMAY lists FDA Cosmetic Product Listing for UV Eyelash Extension Glue, FDA credentials for eyelash extension products, and CE (LVD) and CE (EMC) credentials for an LED Lash Glue Curing Lamp. These credentials relate to the named products and should not be treated as confirmation of a Camellia Lashes color or finish specification.
| Observed situation | Information to check | Recommended response |
|---|---|---|
| The lash color looks different | Compare the received lashes with the approved sample or written specification under consistent lighting. | Take clear photos and request the supplier's assessment. |
| The surface finish looks different | Describe the change and check whether it appears consistently across the affected trays. | Submit the product and order details for review. |
| A custom or private-label order is affected | Review the agreed product, color, finish, labeling, and packaging requirements. | Obtain confirmation of the applicable specification before approving a remedy. |
No. The information outlines UBEMAY's broader lash-product capabilities but does not provide Camellia-specific colors, finishes, or permitted variation limits.
Send photos taken under consistent lighting, the order details, the affected lashes and packaging, and the approved sample or written specification whenever available.
UBEMAY states that it offers timely assistance and suitable solutions for reported product-quality concerns, including damaged, missing, or incorrect items.
Do not assume that a color or finish difference is a confirmed defect before comparing it with the agreed reference. Preserve the affected products, document the variation, and ask the supplier to verify the specification and recommend the next step. Guangzhou Ruiju E-Commerce Co., Ltd. provides wholesale, private-label, and OEM/ODM lash-product services, but Camellia Lashes-specific requirements should be confirmed directly because they are not included in the supplied product data. For technical support, contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional lash brand supplying eyelash extensions, adhesives, accessories, preparation and aftercare products, and UV/LED lash equipment to professional beauty customers worldwide. Established in 2014, the company identifies North America, Europe, the Middle East, and Latin America as key markets. It also lists FDA-related credentials for specified lash products and CE credentials for an LED lash glue curing lamp, with cooperation covering private-label, wholesale, and broader lash-product sourcing.

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